Planning Your Visit

Bookings

We may be able to accommodate same day appointments however we recommend booking one to two days in advance to ensure you get the preferred treatment and time.

Minimum age for guests is 16 years.

A credit card number or gift voucher number is required at the time of booking to secure all reservations.

To make a booking please call 03 5759 4488 or Book online.

Gift Vouchers

Give to others the gift they would not give themselves – total relaxation and indulgence.

Gift vouchers are available for all treatments and may also be redeemed at Onsen Retreat and Spa in Dinner Plain.

Online purchase – coming soon.

Spa Etiquette

White Spa is a peaceful retreat and we ask that everyone is respectful of other guests.

We reserve the right to refuse treatment to any person who is believed to be under the influence of intoxicating liquor or drugs.

Our environment is a mobile phone free zone.

Please shower and wear comfortable clothing for your treatment. Underwear is required for all treatments and disposable underwear will be provided for body wraps.

We will make every effort to honour requests for specific therapists and gender requests, but reserve the right to transfer the appointment in case that therapist is unavailable.

Cancellation Policy

Should you need to change or cancel your appointment, we ask that you provide 24 hours notice, otherwise a 100% cancellation fee will be charged.

Confirmation of an appointment is acknowledgment of this policy.

Payment Cash, Visa and Master Card accepted.